From Impressed to Obsessed 12 Principles for Turning Customers and Employees into Life-Long Fans |
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Author:
| Picoult, Jon |
Narrated by:
| Picoult, Jon |
ISBN: | 978-1-63841-117-8 |
Publication Date: | Jan 2022 |
Publisher: | McGraw Hill-Ascent Audio
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Book Format: | Downloadable audio file |
List Price: | USD $83.00 |
Book Description:
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If you're aspiring to satisfy your customers, then you're aspiring to mediocrity. That's the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business.
If you're aspiring to satisfy your customers, then you're aspiring to mediocrity. That's the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business.