The Organizational Ombudsman Origins, Roles, and Operations - A Legal Guide |
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Author:
| Howard, Charles |
ISBN: | 978-1-60442-778-3 |
Publication Date: | Jul 2011 |
Publisher: | American Bar Association
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Book Format: | Paperback |
List Price: | USD $89.95 |
Book Description:
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This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.
This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.